It’s hard trying to teach my mother over the phone how to work the DVD player.
“We want to watch this DVD, but the volume is loud!”
“So turn it down!”
“But it doesn’t work”
“Are you using the right remote?”
“Don’t know…”
“You have to use the TV remote…”
“Oh…”
“Does it work?”
“No…”
“So press the volume a few times..”
“Now it’s working”
“Ok..”
“But the DVD is in the middle of the movie, we want to watch the start”
“So, re-start it”
“How?”
“In your case, simply turn off the DVD player..”
“It doesn’t work..”
“So release the DVD from the machine and put it back in”
“I can’t find the release button”
“So look for it…”
“……”
“Ok..found it”
“Did it work?”
“No….”
“Ok, so stop the playback and then press Menu”
“Where’s the menu button…”
“On the DVD remote”
“They grey one?”
“Yes…”
“I can’t find it. I find play, stop and eject…”
“So look for it..”
“……………………….”
“Oh..ah..there it is, I’m at the main Menu now..”
“So go to the start of the menu”
“But this is an Israeli DVD..shouldn’t start be at the end?”
“No”
“Ok”
“….”
“Go back using the arrows, and then when you’re at the first clip, start it…”
“How…”
“I don’t know..it differs…try play…or the OK button”
“Ok…oh…well…no it doesn’t work”
“Did you try the OK button?”
“Oh..now it works..I’m at the start of the DVD!”
“Good”
“But the volume….”
“What about the volume”
“It’s too loud”
“So turn it down…”
“Oh..ok. Thank you”
“Ok, bye”
“Bye”